Customer Service

We're here to help

Unlike many 'Virtual' companies you'll find on the Internet, Homecrafts Direct are a real company, staffed by real people, so if you need advice on a particular product, or guidance on using this web site, simply give us a call on 0116 2697733 or fill in the simple form on this page and we'll try our best to help.

Carriage Charges

UK delivery charges:
£3.99 p&p on all UK orders

Delivery terms:
Next Day Delivery is available at a cost of £9.99 per order*
(for orders placed before noon) *Please note next day service is only available on weekdays. next day orders placed on a Friday will be delivered on Monday.
Please note that this service may take 48 hours extra to deliver in the highlands and islands of Scotland, Northern Ireland, Cornwall and other off shore islands.

International Ordering
If you live outside of the United Kingdom, please call us directly to discuss your requirements. We have a dedicated line to help with export enquiries on (+44) 1162690958.

How to contact us

Address:
Homecrafts Direct
Hamilton House
Mountain Road
Leicester
LE4 9HQ

Telephone:
0116 2697733 (Mon - Fri 8:30am - 5:00pm (GMT)

Fax:
0116 2697744

Alternatively, you can fill out the form below and we shall endeavor to get back to you within 48 hours.